New way for charities and non profits to get help on Salesforce


Next week are launching their highly poular sessions 'Hub Office Hours' in EMEA.  

office hours emea

How does it work?  Well, for one hour at 1500 GMT on the second Tuesday of every month you can dial in to ask questions to a group of Salesforce experts, including our very own James Browne, Head of Support and Training! He will be accompanied by MVP's and experienced users of Salesforce especially the Non Profit Starter Pack.  You can ask about upgrades, data issues, apps, workflows, custom fields, reports etc. anything that is top of mind for you at the moment.  

So add in to your diary and dial in next week.

Login to office hours at 3pm GMT/16:00pm CET on 9th Feb: EMEA Hub Office Hours log in




New guidance on Gift Aid declarations


Wednesday, 06 April 2016 - marks the introduction of new and important changes to Gift Aid. 


In October 2015, HMRC published a new, shorter model Gift Aid Declaration. The new declaration will apply to all donations so if your charity wants to claim Gift Aid on donations in the future it's important that the declarations you use are up to date.

Here is some useful information from Barry Gower, Gift Aid Consultant

"Wednesday, 06 April 2016 - marks the introduction of new and important changes to Gift Aid

From 06 April 2016 your Gift Aid Declarations will need specifically to highlight the fact that, if sufficient tax has not been paid to cover the Gift Aid on a donation, HMRC will look to the donor to make up the difference. In addition, whilst historic Gift Aid Declarations will not automatically cease to be valid from today, if a declaration is made today using old wording, it may not meet HMRC’s requirements and so would not be valid.

The charity sector has however worked with HMRC to improve the Gift Aid Declarations and HMRC have removed the requirement relating to VAT and Council Tax not qualify for Gift Aid purposes, and made the statement much shorter and simpler. The resultant HMRC’s model Gift Aid Declaration also has the signature requirement removed.

Whilst the introduction of change often causes some disruption, this should not be seen as a deterrent to what is a very lucrative source of income."

Here's a link to the latest Model Gift Aid Form provided by HMRC Model Gift Aid Declaration.


Let's keep in touch

0845 456 3970
Crown House,
72 Hammersmith Road,
W14 8TH



#BlackFriday 50% off all November #SalesforceTraining courses! Visit: and use promo code: "…
Are you a charity using or thinking of using @salesforce ? Sign up here to ask questions #CRM #Salesforce #charity
Clear your calendar! UK Non Profit User Group Meeting - Sept 12th 2017 #SalesforceUserGroups