Director for Supporters, Wycliffe UK
“The wellbeing and happiness of our staff is really important to us and directly impacts their work. During our initial move to Salesforce we didn’t set our Supporter Care team up for success so this time around we really wanted to focus on how we process donations. The objective was to make their jobs easier so they could focus on more meaningful work.”
“Since the upgrade, we have a goal to thank 80% of our donors in 5 days, and we’re on track to achieving it. It’s something that’s very important to our Supporter Care team, and would not have been possible before the move to the Nonprofit Success Pack (NPSP) and FinDock.”
“We have zero regrets about choosing Giveclarity - they have the Salesforce expertise combined with exceptional project management skills which allowed us to understand fully what we were getting ourselves into, and keep on top of costs and timings. If we had to do it all again, we'd turn to them again in a heartbeat."