Anna Phillips NYO

“Previously, NYO had to do a lot of manual work in Excel to manage interactions with musicians. Their new portal, built on Experience Cloud and the Program Management Module, supports the musician journey from initial application through participation to alumni. Musicians can log in and see their upcoming events, download project materials and other documents, complete online forms and pay their fees. NYO staff can now use Salesforce for every interaction with a young musician and track their progression within one platform. ”

Written by

Celine Russell