Who We Are.

Founder, owner and manager of Giveclarity.org. Expert at running a business, leading teams with high staff retention and satisfaction rates, and in defining and delivering digital solutions, including cloud delivery with Salesforce.com to charities (for more than 10 years). Eclectic experience including business systems, educational publishing, dictionaries, computational linguistics, websites, CD-ROMs and writing computer games; and a FIDE master at chess.

María José is working as a Marketing Cloud consultant from Spain. She comes from a background of web design and digital marketing and she's been working with Marketing Cloud for the past couple of years. As a teenager she used to spend some time volunteering at a fair trade shop and talking about fair trade at nearby schools. As an adult she decided she wanted to take her career to a place where she could keep helping organizations somehow and that's how she decided to join our team. She's a comic book fan and will gladly explain to anyone who asks why Wonder Woman is the best superhero ever.

Eva is a Salesforce Marketing Cloud consultant living in southern Spain. Although her background is related to biotechnology, she has always worked as consultant and, since 2019, in marketing. Joining Giveclarity is moving one step closer to her goal of building a better world, helping non-profit organizations to reach out to more and more people. Eva also loves nature and hiking, besides being a music freak.

Aparna is an experienced Salesforce Consultant from a non-profit background. She possesses master’s in computer science and four Salesforce certifications: Salesforce Admin, App Builder, Platform Developer 1, and Non-Profit Cloud Consultant. In her spare time, she enjoys spending time with family and playing football with her pet dog

Tim is a certified Salesforce Marketing Cloud Consultant with a passion to help organisations leverage the platform to meet their needs. He has over 8 years in delivering data-driven marketing solutions in multi-lingual projects in education, retail and pharmaceutical sectors. Away from the computer, Tim's passion for travel has taken him all over the Middle East and far East Asia. He also loves to go off hiking and take long cycle rides in the countryside.

Julie is a Salesforce Certified Administrator and a Certified Non-Profit Cloud Consultant, with over 15 years of Salesforce configuration experience with the first 5 of those as an in-house administrator in financial services involved with the global roll-out of Salesforce, and the rest as a consultant with Giveclarity. Her many strengths include business analysis, solution design and delivery and managing pre-built ‘packages’, based on her deep understanding of fundraising processes and channels. Outside of the day job, Julie’s interests include music, reading, camping, and trying to remember French and Spanish. Julie is now based in Warrington (Cheshire) but enjoys returning to London occasionally having only recently moved back to Warrington after 25 years living in south London.

Aske has a background in the financial industry. He has been working on Salesforce implementations since 2011, and has a degree in IT Business from the IT University of Copenhagen. Aske has been lead consultant on multiple large Salesforce implementations for Giveclarity, including our UNICEF Sweden project which won the '2020 Partner Innovation Award' in the Nonprofit category. As our Head of Functional Solutions, Aske is entrusted with collating and defining Giveclarity's NPSP/Nonprofit Cloud platform solutions, as well as declarative configuration and release management best practice.

Kate is an accredited Salesforce Consultant, with a degree in Computer Science and 25+ years’ experience in project management and business analysis. Her expertise has been built in the public, private and non-profit sectors. She excels at optimising organisational effectiveness and communicating across the business, client and technical areas. Outside the office, she is passionate about the visual and performance arts, is addicted to cold water swimming and is a fanatical Liverpool FC supporter.

Shaun brings a wide breadth of technology experience to his role as a Consultant. In leading IT projects, including SAP HR implementations involving complex security and portal elements, Shaun can see the ‘big picture’ in addition to the fine detail. Since specialising in Salesforce, Shaun has developed solutions for a major UK retailer, and worked across multi-lingual/company projects. Aside from bringing all this huge experience to the charity sector, Shaun can also be found relaxing in his relentless pursuit of the ultimate country pub.

Elli is a Salesforce Certified Administrator with a background in biology and business. Being introduced to Salesforce and Giveclarity.org in 2021, she was contracted as a Test Consultant and Project Management Officer, before becoming certified and joining as a full-time Functional Consultant.

Kevin has 20 years’ experience delivering data solutions in commercial, higher education and not for profit sectors. From implementing multinational ERP systems to designing donor lifetime value forecasting models he has worked in all parts of the project lifecycle from requirements gathering to training. Kevin started working with Salesforce building a data warehouse for Greenpeace UK's implementation. As a Data Consultant at Give Clarity he wants to help clients use analytics to understand their data and deliver actionable insights that add measurable value.

Eze is a highly experienced Salesforce Consultant. He has many Salesforce Certifications, including Certified Platform App Builder, Salesforce Certified Administrator and Salesforce Certified Platform Developer 1.

Irina is a highly experienced Senior Consultant joining us as Global Salesforce Programme Manager. She has a wide range of digital transformation experience across many industries including not for profit organisations. She has led complex solutions and Salesforce implementations since 2011. Irina has 3 University degrees in Engineering, Education and Management and an MBA from Open University Business School. As our Global Programme Manager, Irina is entrusted with leading some of our multinational and global Salesforce programmes. Irina is also an international bestselling author and an educator and her passion for volunteering is shown in her involvement as founder and director of an online academy.

Duncan brings diverse experience as a technical business analyst, agile coach and senior technology strategy consultant from IBM Global Business Services where he worked with large Financial Services and Retail clients as well as building the IBM Salesforce.com practice. Joining the third sector in 2014, he has since implemented complex fundraising and service-management solutions including one of the largest Salesforce non-profit implementations in the world at Greenpeace UK. As Solution Manager, Duncan ensures we deliver best-in-class Salesforce solutions for all our clients.

Liam has over 20 years experience in IT, working for a range of top consultancies. He has most recently been working with the Salesforce platform in a developer role. He has obtained the Salesforce Developer certification and has also passed the exam for the Advanced Developer certification.

As Head of Operations and Finance, Anwen has over 20 years' experience in finance and operations and keeps the team on track with the running of our business. Her love of music includes singing in a local choir and playing violin in a string quartet and orchestra. She also enjoys relaxing in the garden when spare time permits!

Shipra is a highly experienced Salesforce Consultant, with over 13 years of IT experience and 5 years of Salesforce experience. She is also a test consultant for Giveclarity, hence working in a hybrid role. She possesses numerous Salesforce certifications: Salesforce Admin, Advanced Admin, Certified Scrum Master and Certified Scaled Agilist. She has worked across a vast range of domains, from life science and e-commerce to non-profits. In her spare time, she loves travelling, cooking and dancing.

Astrid is German, she moved to the UK in 2003 and almost immediately crossed paths with Salesforce because the company she was working for at the time implemented it for themselves. Being used to battle with systems like Access, the thought of a system being so flexible and adaptable fascinated Astrid and she decided to focus on Salesforce implementations. Since 2005 Astrid has worked on Salesforce and nothing else but Salesforce. Over the years, she has worked with organisations of different size and from different industry sectors. Her great passion is travelling and use every opportunity to do so.

Ada has 5+ years’ experience in the Salesforce Not-for-profit sector. She is a Salesforce ADM201, Prince 2 and ITIL v3 Foundations certified project manager with experience of delivering waterfall, agile and hybrid projects. Ada’s IS experience extends back over 15 years, primarily with a background of operations and delivery. Ada enjoys reading, paddle tennis, walking and now jogging (completed the couch to 5k programme).

Jess is an experienced project/programme manager and solution architect specialising in global change programs. She has excellent stakeholder management skills and a proven track record of managing blended onshore/offshore teams to deliver projects on time and within budget. Jess has 9 years Salesforce.com implementation experience with in-depth knowledge of the Salesforce.com platform and associated technologies. She also has 16 years IT experience across multiple sectors (Media, Luxury, Real Estate, Charity, Events Management) utilising AGILE and Waterfall methodologies within a PRINCE2 framework.

Jeremy is passionate about delivering data-driven customer experiences that connect companies to their customers and drive revenue. He is responsible for developing a scalable marketing strategy upon which future growth can be built. Expert in marketing automation, he enjoys participating in pre-sales exercises to help generate ideas that he will then supervise being implemented into a live solution. In addition, his strong computing background and his dedication to digital marketing allow him to have both executive-level and deep technical conversations to joint the business needs with the IT capabilities.

Stuart is a highly experienced Developer and Consultant, leading our development team here at Giveclarity. So, it’s helpful that he has a list of technical qualifications as long as your proverbial arm. In addition to many years’ experience with national and international charities, Stuart has worked with investment banks, oil companies and local government. His passion for the charity sector is partly shown through his involvement as a director of a UK charity supporting overseas aid projects.

Paul is a Salesforce.com technical consultant, author, and certified Force.com developer involved in project management, business analysis, design and development of CRM solutions using the salesforce.com and force.com platforms. His Professional qualifications include Salesforce.com Certified Force.com Developer DEV 401 & Certified Administrator ADM 201. Paul's career history includes over 11 years experience with Salesforce and 20 years web development experience. His specialities include CRM, salesforce.com, consultant, certified Force.com developer, ADM-201, DEV-401, business analysis, software development lifecycle, Visualforce and Apex.

Jess is an enthusiastic young professional, who has recently graduated from Queens University Belfast with a degree in Computer Science. Jess has gained experience as a software tester during her placement year at university, which provides her with valuable and transferrable skills. She has gained her Salesforce Administrator certification and is keen to expand her Salesforce knowledge by obtaining the Platform Developer 1 certification. In her spare time Jess enjoys going to the gym, reading books and attending concerts.

Noah taught English in Japan in 2017-2019. He received a First Class degree from Cambridge University in Human, Social and Political Sciences in 2017. Since joining Giveclarity, Noah has helped out across the organisation in sales, marketing, project management, finance and HR. In his spare time, he enjoys reading voraciously.

Sonam is a Salesforce Test Consultant at Giveclarity. Since the beginning of her career from 2012 she has worked on the Salesforce platform as a QA with an aim to provide Quality in projects. For her Quality is a choice, and she chooses to make it better every day. She moved to the UK towards the end of 2019 and during her spare time she loves to work on her passion of creating doodle art.

Matt is an experienced Consultant with a passion for meeting business needs through technology. Along with his colleagues, he possess a folder choc-full of certifications – from ITIL and Prince to Salesforce qualifications galore. Matt is ‘techie’, but having held ‘business’ roles (e.g. project management) in the past, he sees all sides, and so is a ‘rounded player’. This is more than can be said of the members of his favourite team. Matt is, sadly for him, a Bournemouth supporter!

Lucy has worked with CRM's since 2001, as an end user, system administrator for a multi-national corporate and as a Project Manager for over 15 years. Certified in SixSigma and also a Scrum Master, Lucy is the Head of Project Delivery here at Giveclarity. Lucy has climbed Mount Kilimanjaro for The Alzheimer’s Society, is a keen photographer and enjoys watching her favourite football team (Watford, someone has to…) at Vicarage Road!

David is Giveclarity’s Business Development Manager, and draws the significant experience he has gained through working in the charity sector for over 20 years – through CRM consultancy roles, as well as inside charities in technical and fundraising roles. David has travelled much, but has returned to live in his beautiful home city of Bath. David still relishes trips to France in his trusty camper van. He can also often be seen (and heard) supporting Bath Rugby.

Working with us since 2013, Paul is a certified advanced developer (Admin, App Builder, Platform Developer I / II) with over a decade of technical experience in Salesforce across multiple projects. He currently leads the developer resource for our technical support team and is also involved with our AppExchange product development.

Deepthi has many certifications: as a Prince2 Practitioner, Salesforce Certified Administrator, Salesforce Platform Appbuilder, Salesforce Certified Sales Cloud Consultant and Salesforce Certified Pardot Specialist.

Liz Lawson is a certified Nonprofit Cloud Consultant and comes to us with a background in database management for charities in Australia and New York including Oxfam and Red Cross. She has been working with Salesforce for over a decade. Towards the end of last year Liz moved to Kendal in Cumbria and now she spends her spare time wandering the fells with her dog,

Jason has 4+ years experience leading and managing Salesforce cross-cloud implementations (including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud) for a variety of customers. He is a PMP and SAFe5 certified project manager as well as a certified ScrumMaster and with extensive knowledge of delivering waterfall, agile and hybrid projects for over 10 years. Jason's IT experience extends back to over 20 years primarily with a background of digital web development and delivery. Jason enjoys playing underwater hockey, running and cycling and has done a tour from Land’s End to John O’Groats on his bike.

Chris is an experienced cross-cloud Salesforce Marketing Cloud Consultant and 7x Salesforce accredited and certified. He supports Charities on implementation, good practice and making full use of SFMC. Current responsibilities aside from implementation are looking at increasing efficiency and improvements in Consulting delivery.

Odhran is a Salesforce Technical Consultant with 4+ years experience. He previously worked in Deloitte's Salesforce Practice in which he was involved in developing the highest quality Salesforce implementation and digital transformations. He has an interest in designing and building the very latest technologies to keep up with the every changing industry.

Jennifer has a background in technology after studying Computing Science in university for four years. She joined Giveclarity’s Clarity Campus Graduate scheme in 2022. Since then, she has become a Salesforce Certified Admin and is working towards more certifications including Platform Developer 1. She is looking forward to transferring and investing these skills to benefit our client community.

Derek has worked in the not-for-profit sector for his entire career, with over 12 years experience running a range of projects and programmes for local and nationwide charities. His experience encompasses philanthropic giving, programme design, impact management and delivering large nationwide events. Since 2019 he has specialised in supporting charities in the tech for good sector, this includes the build and implementation of bespoke Salesforce Solutions and Volunteer Management Systems.

Jay is a consultant for Data Migration to Salesforce. He prepares Data Estimates, and liaises with Clients on Data Migration approach, best practice and Data Migration architecture. He provides support during migration and troubleshoots Migration issues.

Julia brings over 13 years of professional experience in the non-profit sector, having worked as grant officer, project manager and rights’ advocate. In her previous role as head of individual giving and Salesforce manager in a French human rights organization, she discovered the potential of the platform to transform the way an NGO draws, shares and uses data. Julia continues to expand her knowledge as Salesforce Admin and is more than enthusiastic to accompany French non-profits in their effort to become more efficient, impactful, and closer to their beneficiaries, donors, and supporters. Outside of the office, Julia is a passionate dancer, jogger and cook.

Lawrence has been working with national and international nonprofits using Salesforce at scale since 2013, and going back further has a background in broadcast and advertising technology. As an architect and CTA Lawrence has worked with organisations to design and evolve system landscapes, establish enterprise architecture and governance processes, determine and design system capabilities and guide delivery teams. Outside of his role at Giveclarity Lawrence is active in open source development and enjoys rock climbing on sunny evenings at the crags and cliffs of Bristol and South Wales.

James has 11 years’ experience in the charity and public sector. Prior to joining Giveclarity, he worked for over four years on the Salesforce platform, first as a CRM Business Analyst for a major international children’s charity and then as Salesforce Product Owner for an international development charity. James also volunteers for an emergency relief charity who provide emergency shelter and other essential items to families who have lost their homes to disasters. So far, he has been deployed to Fiji following cyclone Winston and Dominica after hurricane Maria.

Anna has worked for over 11 years in nonprofits and social enterprises, in roles that include leadership, programme design, impact assessment, fundraising, strategy, and communications. Her work has taken her from London to Asia and West Africa, and she has worked across sectors including health, education, economic development and heritage. For almost two years she has been working with Salesforce and is passionate about the difference it can make to charities of all sizes.

Nicola has over 20 years' experience as a Trainer and brings with her many valuable and transferable skills that are of benefit both internally to Giveclarity and externally to our clients. She is very familiar with being part of a Salesforce training implementation team and delivering training to a variety of audiences in numerous formats.

Sam is an experienced and accredited Salesforce.com Consultant, with experience in scoping, solution design and delivery. He spent 10 years working within the nonprofit sector in fundraising roles across Individual Giving, Major Giving and Grant Management, which has provided significant insight into the issues and needs of development teams and the wider non-profit sector. In his spare time, Sam resides in Bath, Somerset, where he is a musician, guitar-builder, and rusty Spanish speaker.

Day to day Mark is a technical architect and lead consultant, but that only scratches the surfaces of his role. Mark's world revolves around bridging the gap between the technical team, business analysts and clients to ensure everyone is on the same page and have a clear understanding of the goals and requirements for a project. Mark has 16 years of experience working in the technology field and has been working in Salesforce since 2008.

Eamon is a Salesforce Certified Administrator with a background in writing, editing, and software development. Previously, he worked as a writer and researcher for a company that made short videos featuring non-profits from all around the world.

Katie is our specialist Salesforce Trainer. She is an experienced Salesforce owner with a demonstrated history of managing and training within the Salesforce ecosystem, for corporates, professional services and start-ups, from planning, system implementation and ongoing training, development and delivery for users and businesses. She provides training strategies and coaching for Salesforce users, including cultural change and development through face to face session, online and content packs. In her spare time, she prefers the company of things with four legs! In particular, she is the mother of cats and a re-trainer of racehorses.

Su joined Giveclarity in 2022 in the brand new role of Group Financial Controller. A qualified accountant with over 20 years of experience Su enjoys working in rapidly expanding companies. She has worked in a variety of industries, including book publishing, luxury swimwear and school uniform retailing. Over the years she has been involved with a variety of local charities in a voluntary capacity and is enthused to be working for a social enterprise now.
Other than Excel, Su loves swimming, cycling, reading and socialising.

After graduating from Oxford with a French degree, George moved to Uruguay in 2009 and never looked back. He has been developing on the platform since 2011 and has a number of certifications. For a long time he worked as a contractor for Salesforce, helping to improve the AppExchange, Trailblazer Community and Channel Order App. In his spare time he likes playing chess and following the (mis)fortunes of Newcastle United.

“I want to work for a company that contributes to and is part of the community. I want something not just to invest in. I want something to believe in.” Anita Roddick

Ron is a dedicated Project Manager with over 20 years’ experience in IT service delivery and support, managing agile, waterfall and hybrid software projects. Within the Salesforce ecosystem he has successfully managed multiple CRM implementations, for a range of clients, leading teams of clever committed people. Outside work, Ron enjoys cooking, reading, running, and cycling, and is always up for a charity fundraising challenge if sport is involved. Ron loves watching cricket and football but as a West Ham fan, he has had few highs and many lows!

Erika has 20+ years’ experience in winning and leading consulting engagements. She led Sales, Support and Delivery teams across the globe and have a wealth of management and hands-on experience with implementing business change and technology solutions. In the past 8 years she led two Salesforce consulting teams and she is passionate about volunteering in the Salesforce ecosystem.

Phil is a recent graduate who has joined the Clarity Campus programme at Giveclarity Northern Ireland. He studied Computer Science at Queen’s University Belfast which included a year of professional experience in the IT industry. He is new to Salesforce but has recently become a Certified Admin with the intention of obtaining the Platform Developer I certification as part of the training programme. Outside of the office he likes attending gigs and travelling when possible.

Jo has 20 years’ experience working for not-for-profits both in-house and as a consultant supporting small and medium-sized charities with their fundraising, organisational development, strategy and systems development. Over the past five years, she has focused on supporting charities to develop and build bespoke Salesforce databases. When not working she likes going on adventures with her family, which often feature wild swimming, waterslides and camping.

Julia heads up the Customer Success Team at Giveclarity, including support, training, marketing and she also co-hosts the Salesforce London, UK Nonprofit User Group. Julia’s versatility also extends into her love of sport, which includes skiing and squash, and especially tennis – which, of course, means that you can rely on her service at Giveclarity (sorry!).

Koen has over 8 years of experience with the Salesforce platform. He's working in a Technical Architect role on global rollouts of our nonprofit Salesforce implementations, and responsible for our Belfast-office & its graduate programme "Clarity Campus".

Mengyao is an experienced Salesforce consultant with expertise in business analysis. She has worked on Salesforce projects for start-up, publishing, education, legal, tourism, government and charity in Asia, Europe, US and Australia. She enjoys bringing people with different ideas to the same room, working together to get through the journey of business and technical changes. In her spare time, she volunteers for environmental groups and writes research papers for think tanks.