We were delighted to host a workshop with UNHCR Global and Salesforce.org about delivering a global CRM programme for charities and engaging key stakeholders!
UNHCR Global are a longstanding client of ours who we’ve been delivering an international Salesforce programme for. UNHCR are accelerating change through digitisation to reach $1 billion by 2025:
“True change requires true collaboration, which can mean working across offices, regions, and even countries.
But when every office is bound to local rules and regulations, currencies, payment methods, and languages, how we view and use data is key to better leveraging investments, enhancing donor experience, and streamlining processes. Simplicity empowers smooth reporting, accessible metrics, and, ultimately, compliance & trust.
The first step to overcoming these hurdles is the common data model, which UNHCR is using to accelerate its impact across country borders.”
This workshop helped participants understand the power of data and demonstrate the imperative to change in the current environment. Participants learned how standardised processes can ensure your investments are fully leveraged in an environment of accelerated digitisation and stretched budgets, and they discovered how a common data model will free up time currently spent on administration and reporting and open up access to skills and innovation across offices.”
Many thanks to David Jones, our Head of Business Development, and Jess Fullerton, our UNHCR Programme Lead: