Cruelty Free International

Cruelty Free International believe there is no ethical justification for using animals in experiments. For over 100 years, we have championed progressive, humane scientific research and cruelty free living.

About Cruelty Free International

Cruelty Free International is the leading organisation working to create a world where nobody wants or believes we need to experiment on animals.

Our dedicated team are experts in their fields, combining award-winning campaigning, political lobbying, pioneering undercover investigations, scientific and legal expertise and corporate responsibility.  Educating, challenging and inspiring others across the globe to respect and protect animals, we investigate and expose the reality of life for animals in laboratories, challenge decision-makers to make a positive difference for animals, and champion better science and cruelty free living.

The Challenge

CFI are looking for a CRM system to help put supporters at the centre of the organisation, both in the UK and across target territories around the globe. This CRM will support:

  • Fundraising
  • Campaigning
  • Supporter care
  • Corporate donations
  • Trusts & foundations donations
  • Legacy administration & marketing
  • Policy/Legal/Science contact management

And the CRM will provide:

  • Advanced analysis and reporting
  • Internal ownership of all data
  • A single view of all contacts (where appropriate) to user in the UK and abroad
  • Greater insight into supporters’ interactions with CFI and opportunities for further engagement
  • Increase communications capacity and sophistication

The Solution

  • Set up of The Nonprofit Starter Pack (NPSP)
  • Installation and configuration of Gift Aid tools – including tracking and reconciling payments from HMRC
  • Salesforce will be set up to facilitate payments in GBP, EUR and USD using the standard Salesforce multi-currency solution
  • Ability to schedule a complete backup of all data on a weekly basis
  • Integration of Clarity Import, Engaging Networks, Valldata, website, outbound bulk emails and social media
  • Clarity Banking to process payments
  • Dedicated user training period on-site
  • Creation of an extensive suite of reports and dashboards